INTEGRATED CUSTOMER INTELLIGENCE.
FULLY EUROPEAN.
FULLY EUROPEAN.
Every customer interaction - made intelligent.
Customer relationships generate thousands of conversations, decisions, and opportunities every day. Most organizations manage them across disconnected systems. RELATIS brings customer service, customer intelligence, commercial activity, and AI together on one unified platform.
Designed in Europe and built for GDPR-sensitive businesses, RELATIS helps teams move faster, collaborate better, and make smarter decisions.
By submitting a demo request, you agree to our Privacy Policy.
THE PLATFORM
One spine. Four modules. Intelligence every commercial team needs.
Our human-centric AI Engine rAI is built into every module from day one. No separate license, no separate setup, no separate team to manage.
Relatis is an Integrated Customer Intelligence Platform – a single system that connects every customer interaction your business has, draws intelligence from it in real time, and delivers it to the right person at the right moment.
The platform is built around one data model. A customer record in CARE is shared by REACH to send a campaign, used by CONNECT to track a deal, and analysed by SCALE for health and revenue trends.
Each module is available independently . Start with what you need. Expand when you are ready.
Built in from day one: customer intelligence, audit trails, granular permissions, and a complete customer record. Launch new modules with simple configuration—not a complex IT project.
AVAILABLE NOW
EVERY CUSTOMER ISSUE, RESOLVED.
Every message your customers send becomes a tracked case with a clear owner and a defined path to closure. Your team works from one shared queue – no missed emails, no duplicated replies, no cases that fall through. Customers get answers. Issues get closed. Your team knows exactly where every open case stands, at any moment, without asking.
- LIVE [v1.0]
COMING SOON
BE VISIBLE WHERE IT MATTERS.
Reach puts the right message in front of the right customer at the right time – without manual effort from your team. Renewals, updates, campaign follow-ups, and service communications go out on schedule, on brand, and on record. Customers feel attended to. Your team stays focused.
- PILOT
COMING SOON
BE VISIBLE WHERE IT MATTERS.
Connect gives your commercial team a complete, up-to-date picture of every customer relationship – contacts, deals, history, and open cases in a single view. Less time spent reconstructing what happened. More time spent moving things forward. Decisions based on the full relationship.
- IN DEVELOPMENT
COMING SOON
BE VISIBLE WHERE IT MATTERS.
Scale reads across your entire customer base and tells you what is healthy, what is at risk, and where the next opportunity is -without anyone having to build the report. See the full picture on Monday morning. Address issues before they become complaints. Growth comes from nurturing the customers you already have.
- IN DEVELOPMENT
THE TECHNOLOGY
Built to last technology that you can trust:
RELATIS is built on a technology foundation that puts customers and business outcomes first. Every architectural decision is made to deliver secure operations, sustainable performance, straightforward integration, and long-term value.
01
Security By Design
End-to-end data protection
Encryption at rest and in transit, secured by HTTPS and advanced cryptographic standards including AES-GCM.
Strong identity and access MANAGEMENT
Encrypted tokens and policy-driven access controls designed to meet GDPR compliance requirements.
Cloud-native resilience
Auto-scaling, active failover, and security assured through AWS compliance programmes.
02
High Scalability
Serverless deployment, elastic scaling
Infrastructure that scales with demand. Cost efficiency and long-term maintainability built in.
Proven microservice BASED ARCHITECTURE
Secure, maintainable, production-tested foundation on the enterprise grade SpringBoot stack.
High-performance gRPC communication
Real-time processing, faster time to market, and business agility at lower operational cost.
03
Easy Integration
Modular, loosely coupled architecture
Each module scales independently without disrupting core operations.
Standards-based integration
REST and gRPC ensure high-performance connectivity with third-party, partner, and legacy systems.
Future-ready interoperability
Lower integration cost, faster onboarding, and support for evolving technology and regulatory requirements.
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